A Selection of Testimonials
Royal Pharmaceutical Society
British Veterinary Association
British Veterinary Association
It has been an absolute pleasure to have Kerrie work with our teams across the Royal Pharmaceutical Society to help us shape our Membership Strategy and Membership Value Proposition. Her engaging approach, ability to listen to teams and incorporate their views and opinions whilst asking searching and meaningful questions, building on relevant experience but bringing new insights, has been extremely helpful. The output has been a structured proposal that meets the brief set, on time and within budget. Highly recommended, experienced membership expert we would be pleased to work with again when the need arises.
Paul Bennett, CEO
British Veterinary Association
British Veterinary Association
British Veterinary Association
Kerrie kindly facilitated our member benefits review workshop and did a great job supporting me with running a complex hybrid session to a variety of our members. Her recommendations report will be used for further sessions and member benefit development!
Sinead Whelan, Head of Membership
Charity Finance Group
British Veterinary Association
National Trust for Scotland
-695x13.jpg/:/cr=t:0.5%25,l:0%25,w:100%25,h:99%25/rs=w:388,h:194,cg:true){kind=logo}
Kerrie assisted with helping us with drafting some of our membership documentation within the renewals process. She fully understood the brief, and executed it in excellent time. Kerrie is a true membership expert and has a brilliant can-do attitude. Would not hesitate to recommend her services.
Sarah Lomax, Deputy CEO
National Trust for Scotland
National Trust for Scotland
Kerrie delivered some membership training for our property staff at National Trust for Scotland. Kerrie was great at following the brief and developing bespoke training to meet our needs. Kerrie is professional, enthusiastic and brings energy. We had 4 brilliant sessions and the feedback was excellent.
Louise Stirton, Head of Membership
LIA (Life Insurance Association)
We had plans to re-imagine our brand, but before commencing this project we wanted to ensure that our Mission, Vision and Values continued to be fit for purpose. Having watched Kerrie present on a number of occasions I knew Kerrie was the right fit to help us on this project. Kerrie hosted a number of workshops for our project team - which were always engaging, thought provoking and very importantly fun. Kerrie has the ability to get the best out of people. We were thrilled with the results of the project. Kerrie has continued to work with us as we move through our member value proposition and we are thrilled to have her support and guidance. I could not recommend Kerrie highly enough.
Joanne Keane, CEO
Borrow a Boat
Kerrie worked with us for 3 weeks on the development of a new membership offer. She was a joy to work with, making the process both fun and informative. She clearly set out how each option would best serve our clients while meeting our business objectives, enabling us to focus in on a core offer. Her experience across both strategy development and practical implementation was invaluable. I couldn't recommend her enough!
Fiona Quinn, Head of Experiences
Reasons to work with me
Breadth of Membership Experience
In over 15 years of working in membership, I've worked for all kinds of membership organisations both as an employee, volunteer and consultant. It means that I can see best practice across sectors and take great lessons into any project, regardless of the sector.
Well Connected in the Sector
Over the last 15 years I've had the pleasure of becoming a regular fixture on the membership circuit via my presence at Memberwise events and am connected to over 1,500 membership professionals on LinkedIn. It means that I can access my extensive Network easily when I need to undertake benchmarking and can connect my clients to living case studies.
Positive Energy
Many of my clients and colleagues have reported on my infectious, positive energy that I bring to every situation. It means that I can inspire and motivate internal teams in order to make change happen across an organisation.
Coaching and Collaborating
My approach is to develop a coaching relationship with existing membership staff so that they get upskilled and improve their own development. I am collaborative across teams within my clients so that everyone feels part of the change ahead and gets a chance to input.
Systematic Evaluation
I have developed a systematic approach to working with membership organisations where the key stages can be worked through in order to identify key blockages and the solutions to fix them. My staged system works for any organisation regardless of sector and ultimately focuses activity to what needs doing to create results, saving time and money in the process.
Key Principles for every Budget
I'm used to working with small organisations that have little or no budget which means that my solutions are cost effective and can suit any budget. The key principles work across different sizes, sectors and budgets and all operate from best practice.